Mercure Montevideo Punta Carretas (2024)

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Ocena ALL 4.5/5 Liczba opinii: 1219

Ocena TripAdvisor 4.5/5 Liczba opinii: 901

pablocousido 2024-03-27 Opinia zatwierdzona w TripAdvisor

Firstly, it is unacceptable that this hotel does not have a reserved space on the sidewalk (yellow) to stop the car while unloading luggage.The rooms in the back are too small. The photos correspond to the front ones, which are larger. The size of the beds is small with little space around them. Very hard mattress.Very good attention from the staff, and good breakfast.It seems to me like a modest three-star hotel with the price of a higher category.

Dear Mr. Pablo, thanks a lot for taking your precious time to share your experience.Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, they differ in size and view.Please let us know when you will be back to Montevideo and we will accommodate you under your preferences.We appreciate you value our breakfast, La Jolie Lounge team dedicates precious time to provide homemade breads and selects the menu for every breakfast.Hoping to host you soon.Many thanks and regards, Ilana Gateño General Mgr.

Grahame F 2023-08-21 Opinia zatwierdzona w TripAdvisor

Firstly, this is a budget hotel, and one should make allowances. However the primary criteria we use is that we should get a good nights sleep, with a hot shower without stepping into a bath.Now here’s what went wrong in room 401 facing the sea for four nights.The double glazed windows do not close properly as the catches have been relocated. Therefore the traffic noise is quite audible.The room is of Hong Kong size, small with a king size bed and one chair. The top sheet on the bed is far too small. If you like rubber pillows, then is the place for you - otherwise, tough luck.There is adequate handing space and drawers.The breakfast is the usual continental style, and yes, it has home-made granola as someone else says. There is the option of hot scrambled eggs, but you’ll need to know this as no-one will tell you.By and large, I’d give it a miss, although it is very handy to the Fresh Market supermarket which is one of the best I have ever seen, and the Punta Carreras shopping mall which houses the El Fogon Restaurant, one of the saving graces to our visit.

Dear Mr. Foz, thank you for your sincere comment.We are sorry we didn't meet your expectations, please accept our apologies, we hope we did not cause you any inconvenience.Mercure Montevideo has three different room categories that differ in size and view. Breakfast is prepared daily with local and fresh products, promoting environmental care and supporting a healthy life.The hotel is located in one of the most prestigious neighborhoods of the city, offering visitors a wide range of tours and options within their recreation.Sincere regards, Ilana Gateno General Manager.

worytkiewicz 2023-03-26 Opinia zatwierdzona w TripAdvisor

I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended.

Dear Mr. Worytkiewicz,We appreciate your comments regarding your stay at the MERCURE MONTEVIDEO PUNTA CARRETAS.It's always a pleasure to receive compliments. We will extend your nice comments to our team.We are sure that these comments will encourage our entire team as they continually strive to improve the quality of our services.Thank you once again for sharing your experience with us and hoping your next visit will be as pleasant as the previous one.Greetings from Uruguay, Ilana Gateño - General Manager.

MJScbus Solo travel - 2023-02-15 Opinia zatwierdzona w TripAdvisor

Small hotel located across from La Rambla with a great view of Rio de la Plata. It's within walking distance of a shopping mall and restaurants. Staff were pleasant & helpful. Not many spoke English so it's good to know some Spanish. I elected to pay extra for breakfast when I made the reservation. Breakfast is served in the lounge on the ground level; the choices were delightful. I thought breakfast and the room were a great value for the price. I would highly recommend it.

Dear Mr. MJScbus, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will be glad to hear from you.At Mercure Montevideo, we work to achieve excellent service and a great guest experience.We appreciate your suggestion about the water, please be advised the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complimentary home-made croissants, water, and fresh coffee.The neighborhood offers different cultural and gourmet attractions to enjoy, let us know your preference to make an excellent recommendation.Hope to see you soon at Mercure Punta Carretas.Best regards, Ilana Gateno General Mgr.

fsiv Pobyt służbowy - 2022-09-16 Opinia zatwierdzona w TripAdvisor

First, the hotel has excellent facilities and the breakfast service is fantastic.But the most important thing is that the staff is very cordial, attentive and with the best disposition, they helped me understand Montevideo and have a complete experience, both as a tourist on a business trip and from a local perspective. Excellent everything, highly recommended

Dear Mr. Fsiv, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you.At Mercure Montevideo we work to achieve an excellent service and a great guest experience.The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.Hope to see you soon at Mercure Punta Carretas.Best regards, Ilana Gateno General Mgr.